PAL Program:
Carol Pasinkoff:    1-888-874-7228, ext 85
Amy Foore:          1-888-874-7228, ext 86
Cindy Tessmer:    1-888-874-7228, ext 88
Jennifer Southall: 1-888-7228, ext 89 (pediatrics)

The Patient Awareness Liaison Program (PAL) is a referral program run through G-PACT that pairs volunteers with GP/CIP sufferers who have questions about these illnesses. This is an excellent way to offer support and answer questions for patients and family because it offers a personalized and precise support for those who use the service.

PAL volunteers are able to answer basic questions about various aspects of gastroparesis/intestinal pseudo-obstruction, tests, procedures, and treatment options. In addition, PAL Volunteers are able to provide information on support groups, motility doctors, requests for printed information on G-PACT, or just offer a listening ear. They may also refer callers to websites or other resources where more information may be obtained regarding particular questions. However, PAL volunteers cannot provide medical advice. Medical advice includes any information directly related to the caller’s situation (i.e. whether a treatment will work, medication doses he/she should take, etc). They also cannot offer any crisis counselling, but will refer callers to the appropriate crisis hotline.

PAL volunteers are NOT counsellors, they are simply available to assist by answering basic questions and offering resources when available.

All calls will remain confidential and will not be shared with ANYONE under any circumstances, except calls of a nature in which we are required by law to disclose the information to the appropriate crisis counsellor.

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